My externship at the Village of Humber Heights was transformative, bridging theory and practice in my journey as a Personal Support Worker (PSW). I learned vital skills while assisting residents with daily activities, mobility, and emotional support. My mentor, MT, inspired me with her dedication. I gained a deeper understanding of compassionate care by memorizing personal preferences and fostering connections. This experience solidified my commitment to person-centered care and prepared me for my future career.